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Social Media and Digital Communications Manager

Capitol Hill Management Services (CHMS) is seeking a, experienced, dynamic and creative individual with exceptional organizational and communication skills to join our growing team as a Social Media and Digital Communications Manager in our Albany, New York Office.

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The Social Media and Digital Communications Manager is responsible for providing support to the company’s nonprofit association clients by implementing online marketing strategies through social channels. Additionally, this individual will assist in maintaining both the company and client websites and provide web re-design support as needed.

 

Duties include:

  • Work with CHMS Association Managers and Director of Communications and Marketing to create and implement social media campaigns for clients to grow social media audience and heighten client profiles.

  • Develop monthly social media content calendars for clients.

  • Assist in the preparation and distribution of press releases and media alerts.

  • Create effective benchmarks for measuring the impact of social media programs.

  • Manage the monitoring and analytics systems to track social media engagement and results and conduct social media reports.

  • Utilize third-party online web solutions, association management software (AMS), and content management systems (CMS) to assist Client Leaders and Association Managers in web re-design process to enhance functionality.

  • Work directly with Association Managers and Client Leaders to build new web pages, assist in maintaining current websites, and support SEO efforts.  

  • Liaise with Association Managers and Client Leaders to identify needs, define goals, proactively handle emerging issues, and ensure client satisfaction.

  • Manage all project delivery elements within established time limits.

  • Perform other duties as assigned.

 

Minimum Qualifications:

  • Bachelor’s degree in Marketing, Communications or related field.

  • 3+ years experience successfully managing websites and social media platforms on behalf of a company or non-profit organization.

  • Excellent writer, experienced in content development for social platforms.

  • Excellent communication, organization, and time management skills.

    • This entails the ability to deal with multiple priorities and competing deadlines and thrive in a fast-paced, rapidly changing environment.

  • Demonstrated understanding of social media platforms – specifically Facebook, LinkedIn, Twitter, and Instagram.

  • Proven ability to produce compelling and creative content for social media.

  • Demonstrated knowledge of HTML preferred, but not required.

  • Proficient in Microsoft Office Suite and working knowledge of Adobe Creative Suite.

  • Excellent client relationship skills.

  • Well-organized and self-motivated with ability to work independently.

 

Those looking to gain valuable experience in online media with an established and growing company are encouraged to apply.

 

Salary is contingent on experience.

Work Locations: Albany, NY; Flexible hybrid schedule

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Interested candidates should send cover letter, resume, and salary requirements via e-mail only to: careers@caphill.com.

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