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Social Media & Digital Communications Specialist

Capitol Hill Management Services (CHMS) is seeking a dynamic and creative individual with exceptional organizational and communication skills to join our growing team as a part-time Social Media & Digital Communications Specialist in our Albany, New York Office.

The Social Media & Digital Communications Specialist is responsible for providing expertise and support to the firm’s association clients, by developing and implementing online marketing strategies through digital and social media channels. This individual will also assist in the maintenance of client websites and provide web re-design support as needed.

Duties include:

  • Work with CHMS Association Management staff to create and implement social media campaigns to grow clients’ social media audience and heighten client profiles.

  • Assist with the CHMS company website and social media channels.

  • Develop social media content calendars on a weekly and monthly basis for clients.

  • Assist in the preparation and distribution of press releases and media alerts.

  • Create & provide presentations to clients and/or Association Managers on topics pertaining to, but not limited to, social media, website development, press releases and media alerts. 

  • Create effective benchmarks for measuring the impact of social media programs.

  • Manage the monitoring and analytics systems to track social media engagement and results and conduct social media reports.

  • Utilize third-party online web solutions, association management software (AMS), and content management systems (CMS) to assist Client Leaders and Association Managers in web re-design process to enhance functionality.

  • Work directly with Association Managers and Client Leaders to build new web pages, maintain current websites, and support SEO efforts.

  • Liaise with Association Managers and Client Leaders to identify needs, define goals, proactively handle emerging issues, and ensure client satisfaction.

  • Manage all project delivery elements within established time limits.

  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree in Communications, Marketing or related field.

  • 1-2 years of relevant experience successfully managing social media sites on behalf of an organization.

  • Excellent writer, experienced in content development for social platforms.

  • Excellent communication, organization, and time management skills. (This entails managing multiple priorities, meeting deadlines, and thriving in a fast-paced, rapidly changing environment.)

  • Demonstrated understanding of social media platforms – specifically Facebook, LinkedIn, Twitter, and Instagram.

  • Proven ability to produce compelling and creative content for social media.

  • Knowledge of HTML and the ability to perform website updates.

  • Proficient in Microsoft Office Suite, Canva, and pre-built website software.

  • Excellent interpersonal and client relationship skills.

  • Well-organized and self-motivated with ability to work independently.

Those looking to gain valuable experience in online media with an established and growing company are encouraged to apply.

Job Type: Part-time; Hourly

Schedule:

  • Customizable set schedule of 25-30 hours during the timeframe of Monday to Friday, 8:30 AM– 5:00 PM ET.

 

Experience:

  • Relevant: 1-2 years (Preferred)

 

Work Location:

  • Albany, NY

  • Flexible Hybrid

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